Trends & Technologies, Inc. aims to provide a turnkey solution to your every need.

Let us simplify your load by being a one-stop Service Provider for your technology requirements. Instead of communicating with multiple vendors for software, hardware, ancillary equipment, project management and design, you can count on Trends to be your reliable technology partner. With the use of our knowledge-base and field experience, we’ll help you throughout the whole process from conceptualization to implementation and management until you attain a maximized market advantage. We’ll even provide you with expert advice and education that will empower you to translate technology into strategic business enhancements.

Sales and Technical Certifications

With the corporate objective of sustaining and constantly improving our support services, the organization invests a significant percentage to continuing education. Engineers receive training and certification for specific products and technology in both local training centres and Principal facilities abroad.
Certification programs are also undertaken by TTI as assurance to our Business Principals of our ongoing commitment to: keep abreast with new products and technologies; support new and existing installations; and maintain, or aim for a higher partnership level that enables us to access a wider set of products and technologies.

Our dedication to excellence in sales and support has garnered us numerous accolades from our Business Partners and customers over the years. Drop by our Recognitions Section for our list of awards and partnership certifications.

As your technology partner, Trends & Technologies, Inc. is committed to providing comprehensive support from the pre-implementation stage (through the expert analysis of Consultants and Business Development Managers) to the deployment stage and its maintenance through certified support engineers and project managers.

Technical management

In situations where customers need to evaluate a Proof of Concept on the proposed set-up, our corporate headquarters is equipped with laboratories where such can be accomplished. Training rooms are also available for briefing purposes.

Response to Support Requests

TTI maintains a Helpdesk facility for phone support, and logging & monitoring of support cases. TTI offers a 2- to 4-hour response time to Technical Support requests within Metro Manila. Outside of the National Capital Region (NCR), support is dispatched through the Help Desk and onsite assistance is dispatched through the earliest possible transportation to the area.

Customers with mission-critical networks may also avail of a 7×24 Maintenance Agreement, ensuring service unit availability and support even on weekends and holidays.

Trends & Technologies, Inc. aims to provide a turnkey solution to every need.

From a customer viewpoint, such an approach simplifies the otherwise cumbersome task of communicating with multiple vendors for software, hardware, ancillary equipment, project management, and design.

Our core competencies are defined by our expertise in various fields of specialization for Information and Communications Technology (ICT). Use of both knowledge-base and field experience is key to a successful project scheduling which covers conceptualization, implementation, and management. Encompassing these phases, expert advice and education empowers the customer to manage the network, and learn how to translate technology to business enhancements.

Conceptualize

Trends & Technologies, Inc. provides expert advice on applications and systems suited to your specific requirements.
Each customer need is carefully planned and discussed with these crucial factors in mind:

• cost-effectiveness
• investment protection
• possible integration with existing system
• expansion potential
• adaptation to new technologies

Implement

Timetables are managed with close coordination with the customer through our Project Manager to ensure scheduled delivery of service and products. Installation and configuration works are executed with minimal or no interference to the customer’s operations.

An inventory of consumables and in-demand equipment are locally available through our warehousing facility. This expedites delivery lead times and maximizes manpower and resources management for the project.

Manage

To ensure uncompromised operations, Trends & Technologies, Inc, provides comprehensive Maintenance Services to guarantee the availability of technical support and equipment spares.

Educate

Learning services are provided to customers as part of our technology transfer program, while empowering your organization’s support group to manage the network and provide first-level support. Technology is a constantly-evolving process. As part of our advocacy to further the development of Information and Communications Technology in the country, information campaigns are regularly held for organizations or for specific market segments.